Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Schedule work assignments and supervise all dining room service staff, cashiers, baristas, and cooks. Ability to effectively communicate with employees, guests, and vendors and handle guest complaints diplomatically. Hold strong working relationship with kitchen manager and kitchen staff to maintain food quality, presentation and flow of product. Assist with scheduled F&B inventories. Ability to work varied schedules depending on dining room needs.
- Schedule work assignments for and supervise servers, wait staff, host/cashiers, buffet attendants, bartenders, and other personnel as necessary to insure adequate staffing at all times.
- Work effectively with other departments. Organize and orchestrate a variety of special events, develop action plans with new ideas, procedures or products.
- Motivate employees to ensure proper production standards and ensure that dining room is clean and appealing at all times.
- Take charge when unforeseen complications arrive and maintain a positive attitude during stressful situations.
- Maintain professional appearance.
Status and Scope:
Reports to component manager
Read, write, and speak English. Knowledge of cashiering, hosting, food preparation, bussing, and serving required. Ability to pass food handlers, Serv-Safe, and TIPS certifications. CPR/First Aid certified or willingness to be trained. Ability to work a varied schedule, including evening hours.
Telephone, calculator, photocopier, Micros POS system, computer
Travel Requirements: Little or No Travel (>10%)
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
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Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable federal, state or local law.
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